Patient Experience "Munch and Learn"
EVENT RECORDING
WHY WATCH
Our event discussed the following topics:
- Patient engagement lessons learned from the pandemic
- Trends in patient engagement for 2022 and beyond
- Designing your own patient engagement strategy
- Bundled services versus best-of-breed
- Cost containment
- A step-by-step look at leveraging technologies for the long term
- Patient journey mapping
- How consumerism is changing healthcare systems
- Meeting patients NEW expectations
- The patient digital experience
- Patient interactions have changed for everyone how to embrace the changes
- Going back to the old ways of doing business is not an option
- Addressing 'temporary' systems that were quickly put into place
- Leveraging Omni-channel technology