Patient Experience

Patient Experience "Munch and Learn"

EVENT RECORDING

WHY WATCH

 

Our event discussed the following topics:

  • Patient engagement lessons learned from the pandemic
  • Trends in patient engagement for 2022 and beyond
  • Designing your own patient engagement strategy
    • Bundled services versus best-of-breed
    • Cost containment
    • A step-by-step look at leveraging technologies for the long term
  • Patient journey mapping
  • How consumerism is changing healthcare systems
  • Meeting patients NEW expectations
  • The patient digital experience
  • Patient interactions have changed for everyone how to embrace the changes
  • Going back to the old ways of doing business is not an option
  • Addressing 'temporary' systems that were quickly put into place
  • Leveraging Omni-channel technology

WHO SHOULD WATCH

Attendees should be Managers, Officers, and Executives in the medical industry with responsibilities in the areas of:

  • Finance
  • Health Information
  • Billing
  • Revenue Cycle
  • Marketing

 

Watch the Patient Experience Event Recording